SFO

  • Customer Service Agent

    Requisition ID
    2017-1195
    Employer
    Hallmark
    # of Openings
    20
    Hire Type
    Permanent
    Hours Per Week
    Full Time & Part Time
    Shift
    Various
    Days
    Weekdays, Weekends
    Availability during
    the following shift
    Start Time
    1530
    End Time
    2400
    Career Type
    Customer Service
    Benefits
    Insurance - Medical, Insurance - Dental, Insurance - Vision, Retirement - 401K, Paid Time Off, Job Perks - Paid Parking, Job Perks - Cleaning Allowance
    Benefit Notes
    Flight Benefits after 6 months of employment
    Minimum Related Experience
    6 Months
    Union Membership Required
    No
    Annual Union Dues
    USD $0.00
    Education
    High School Diploma or GED
    Badging Fees
    Paid by Employer
    Languages
    Any Second Language
    Starting
    USD $17.50/Hourly
    Up to
    USD $18.60/Hourly
  • Overview

     

    Hallmark Aviation Services is Seeking Airline Customer Service Agents to provide exceptional service to INTERNATIONAL AIRLINES at San Francisco International Airport.

     

    All SFO Badged employees are eligible to receive a BART discount. 

    Qualifications

    •At least 18yrs old, with a High School Diploma or G.E.D
    •Valid US work Authorization
    •Able to speak, read and write in English, other languages may be rquired
    •Basic Math Skills: Adding, Subtracting, Division, and Multiplying
    •Computer Literate
    •Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70l
    •Reading & comprehension of reference materials, instructions, policies & procedures
    •DRUG SCREENING REQUIRED AT TIME OF HIRE
    •Must be flexible and able to work variable hours and shifts, weekends and holidays
    •Must be able to perform work under pressure, and multi-task
    •Must pass fingerprints administered by SFO (CHRC & STA), and ten (10) year background check
    •Must be able to obtain an Airport SIDA badge with a Security Seal
    •Customer Service experience preferred

    Responsibilities

    •Perform a broad range of duties depending on location and service demands while delivering a high quality product
    •Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
    •Constant passenger & crew interaction
    •Operate jet bridge
    •Resolve issues with flight activity to ensure on-time departure
    •Some cash handling transactions, manifests, and labeling

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