SFO

  • Food & Beverage Operations Manager - Super Duper Burger

    Requisition ID
    2018-1338
    # of Openings
    1
    Hire Type
    Permanent
    Hours Per Week
    Full-Time
    Shift
    Various
    Days
    Weekdays, Weekends
    Career Type
    Management
    Minimum Related Experience
    3 or More Years
    Union Membership Required
    No
    Education
    High School Diploma or GED
    Badging Fees
    Paid by Employer
    Employer
    HMS Host
    Starting
    USD $50,000.00/Annually
  • Overview

    The F&B Operations Manager is responsible for assisting the F&B Multi Operations Manager or Director of Operations in operating assigned brands, units, and/or concepts.  This position is responsible for day-to-day supervision of operations associates, assigning work to both management and non-management associates, monitoring unit/concept/store level operation performance, coaching and developing   associates, and performing all other responsibilities as directed by their manager. This is an exempt position and typically reports to the F&B Multi Operations Manager and/or designee, depending on local requirements.

    Qualifications

    Minimum Qualifications, Knowledge, Skills, and Work Environment:

    • Requires 3-5 or more years of experience as a supervisor or unit-level manager in high volume and/or multi-unit Food and Beverage or Merchandise operations or other related management experience
    • Demonstrates team management, delegation and issue resolution skills and the ability to multi-task
    • Demonstrates knowledge of HMSHost policies and product, service, quality, equipment and operations standards
    • Requires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with individuals

    Responsibilities

    Essential Functions:

    • Supervises the day-to-day activities of multiple non-exempt operations associates within a defined individual or group of restaurants, concepts or stores
    • Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
    • Maintains a working knowledge of all applicable brand standards, CBAs, Landlord lease agreements, and all procedures and protocols to maximize brand/landlord/labor relations
    • Maintains an in-depth understanding of all federal, state, and local sanitary, safety, and health  standards, and all procedures and protocols to comply with the law
    • Prepares daily orders, ensures units are stocked with appropriate levels of product and coaches Shift Supervisors and Assistant F&B Operations Managers on order procedures
    • Conducts and coordinates on-the-job training for associates, and ensures all associates receive basic skills training to perform their jobs
    • Uses judgment and discretion to resolve less routine questions and problems and refers more complex issues to higher levels
    • Interviews job candidates, provides recommendations for hiring, terminations, advancement, promotion or any other status change of associates within the store
    • Supports DO and/or  Multi-Unit F&B Manager in developing and implementing creative strategies to increase revenue
    • Monitors progress towards unit goals and assigns associates to meet those objectives

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