SFO

  • Full Time Customer Service Representative $17.50/hour

    Requisition ID
    2018-1429
    Employer
    Enterprise Holdings
    # of Openings
    1
    Hire Type
    Permanent
    Hours Per Week
    Full-Time
    Shift
    Night
    Days
    Weekdays, Weekends
    Availability during
    the following business hours
    Start Time
    5:00PM
    End Time
    1:30AM
    Career Type
    Customer Service
    Minimum Related Experience
    6 Months
    Union Membership Required
    No
    Annual Union Dues
    USD $0.00
    Education
    High School Diploma or GED
    Badging Fees
    Badge not Required
    Starting
    USD $17.50/Hourly
    Up to
    USD $17.50/Hourly
  • Overview

     

    Join the Enterprise Holdings hiring event on Tuesday, November 13th!
    Time: 1 p.m. – 4 p.m.
    Location (directions below): SFO Business and Career Center

     

    The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs.  This position will be based out of our location at the San Francisco Airport.  The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in our airport location.

     

    This position requires a valid drivers license.

     

    **The starting pay for this position is $17.50/hour** 

    Qualifications

    • Must be at least 18 years old
    • High school diploma or GED equivalent required
    • Some college preferred
    • Must have at least 6 months prior customer service or administrative support experience
    • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
    • Must be able to work 40 hours per week from 5:00PM-1:30AM

    We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

    Responsibilities

     

    • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
    • Meet and greet customers in a friendly and timely manner
    • Provide directions and general assistance
    • Assist to assess condition of rental upon return
    • Process returns, check-ins and exit kiosk transactions
    • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
    • Understand and communicate rental terms and conditions, vehicle features and other services 
    • May sell optional protection products, upgrades, fuel options and other additional equipment
    • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
    • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
    • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
    • Perform miscellaneous and backup duties job-related duties as assigned

    Directions:
    BART
    Exit the BART station into the International Terminal. 
    Walk to the information booth. Turn left to the 1st hallway marked "Business and Career Center."

    Driving
    Park in the International Parking Garage G.
    Take the elevator to the 7th floor, take AirTrain (Red Line) to the International Terminal G side, one stop over.
    Exit the train, take the escalator down, go the Information Booth and ask for directions to the Business and Career Center.

     

    Equal Opportunity Employer/Disability/Veterans

     

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