• Team Lead

    Requisition ID
    Bay Cities Concessions
    # of Openings
    Hire Type
    Hours Per Week
    Full Time & Part Time
    Weekdays, Weekends
    Availability during
    the following business hours
    Start Time
    7:00 a.m.
    End Time
    12:00 a.m.
    Career Type
    Insurance - Medical, Insurance - Dental, Paid Time Off, Job Perks - Parking Discount, Job Perks - Employee Discount, Job Perks - Cleaning Allowance
    Benefit Notes
    Benefits begin after 6 months.
    Minimum Related Experience
    2 Years
    Union Membership Required
    Monthly Union Dues
    USD $0.00
    Associate Degree
    Badging Fees
    Paid by Employer
    Additional Languages
    Any Second Language, Mandarin, Spanish
    USD $21.00/Hourly
    Up to
    USD $21.00/Hourly
  • Overview

    We are looking for a proactive and dynamic people manager to be a Team Lead. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and serve as a  role model with the highest standard of service quality.


    Enhance Selling and the Customer Experience

    Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity
    Partner with the Platinum Services team to enhance the customer experience
    Team Management

    Ensure your team has clear goals and objectives and remain focused on the customer experience and productivity targets
    Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
    Liaise with Owner on staff coverage and job duty scheduling needs
    Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior
    Product Management

    Maintain high standard of product and brand knowledge among your team
    Maintain floor presentation to meet or exceed brand and DFS requirements
    Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
    Set and maintain appropriate Presentation Stock (PS) levels




    Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
    1 – 2 years’ experience in the luxury retail; team leadership experience within retail or service industry preferred
    Strong interpersonal skills and ability to work well with people at various levels
    Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
    Possess a passion for the brands and products you represent
    Good communication skill, both spoken and written


    SFO Badged Employees are eligible for a BART discount and childcare tuition assistance with Palcare.


    BART Discount Card. Save more money on BART!                           Palcare


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