SFO

  • Team Lead

    Requisition ID
    2018-1576
    Employer
    Bay Cities Concessions
    # of Openings
    1
    Hire Type
    Permanent
    Hours Per Week
    Full Time & Part Time
    Shift
    Various
    Days
    Weekdays, Weekends
    Availability during
    the following business hours
    Start Time
    7:00 a.m.
    End Time
    12:00 a.m.
    Career Type
    Retail
    Benefits
    Insurance - Medical, Insurance - Dental, Paid Time Off, Job Perks - Parking Discount, Job Perks - Employee Discount, Job Perks - Cleaning Allowance
    Benefit Notes
    Benefits begin after 6 months.
    Minimum Related Experience
    2 Years
    Union Membership Required
    No
    Annual Union Dues
    USD $0.00
    Education
    Associate Degree
    Badging Fees
    Paid by Employer
    Additional Languages
    Preferred
    Languages
    Any Second Language, Mandarin, Spanish
    Starting
    USD $21.00/Hourly
    Up to
    USD $21.00/Hourly
  • Overview

    We are looking for a proactive and dynamic people manager to be a Team Lead. You will supervise, mentor and develop a cross‐functional sales team, and foster a service environment to create the luxury service experience for our customers. You will demonstrate the ability to lead and serve as a  role model with the highest standard of service quality.

    Qualifications

    Degree or an equivalent combination of education; or work experience sufficient to successfully perform the essential tasks of the role
    1 – 2 years’ experience in the luxury retail; team leadership experience within retail or service industry preferred
    Strong interpersonal skills and ability to work well with people at various levels
    Possess an outgoing and assertive personality, with a desire to lead and inspire their teams
    Possess a passion for the brands and products you represent
    Good communication skill, both spoken and written

    Responsibilities

    Enhance Selling and the Customer Experience

    • Assist the Product Sales Manager(PSM) to drive sales; work with the PSM on ways to increase team productivity
    • Partner with the Platinum Services team to enhance the customer experience

    Team Management

    • Ensure your team has clear goals and objectives and remain focused on the customer experience and productivity targets
    • Supervise sales floor; manage team visibility on the shop floor for optimal staffing and floor coverage
    • Liaise with Owner on staff coverage and job duty scheduling needs
    • Encourages team to meet or exceed location sales & profitability targets; be a role model on desired sales behavior

    Product Management

    • Maintain high standard of product and brand knowledge among your team
    • Maintain floor presentation to meet or exceed brand and DFS requirements
    • Provide feedback to PSM when supporting the development and execution of merchandise strategy, e.g. promotions, seasonal buys, etc. as required
    • Set and maintain appropriate Presentation Stock (PS) levels

    SFO Badged Employees are eligible for a BART discount and childcare tuition assistance with Palcare.

     

    BART Discount Card. Save more money on BART!                           Palcare

     

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