SFO

  • Assistant Restaurant Manager

    Requisition ID
    2018-1677
    Employer
    SSP America
    # of Openings
    3
    Hire Type
    Permanent
    Hours Per Week
    Full-Time
    Shift
    Various
    Days
    Weekdays, Weekends
    Career Type
    Management
    Benefits
    Insurance - Medical, Insurance - Dental, Insurance - Vision, Insurance - Life, Retirement - 401K, Paid Time Off - Sick, Paid Time Off - Holidays, Paid Time Off - Vacation, Job Perks - Parking Discount, Job Perks - Meals
    Minimum Related Experience
    2 Years
    Education
    High School Diploma or GED
    Badging Fees
    Paid by Employer
    Starting
    USD $55,000.00/Annually
    Up to
    USD $60,000.00/Annually
  • Overview

    The assistant restaurant manager is responsible for establishing and maintaining guest service.  Additionally, it is  responsible for the various tasks involved in the overall operation of the restaurant/store, including measuring business  trends and maximizing sales/profitability by developing staff and by controlling expenses, shortages and all aspects of  merchandising and inventory control. This position will report directly to the Restaurant Manager and/or the General  Manager/Director of Operations. 

    Responsibilities

    Ensures that each guest receives outstanding guest service by providing a guest‐friendly environment, including  greeting and acknowledging every guest and by maintaining outstanding standards, solid product knowledge and all  other components of guest service at one or multiple restaurants, to include fast food and/or full service operations. 

    Recruits, trains, develops and communicates with all staff as well as assesses performance on a regular basis,  including annual performance reviews.   

    Implements and maintains guest service standards and/or brand specifications. 

    Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.   

    Plans and assigns daily goals, tasks and assignments.   

    Ensures proper completion through follow‐up.  Assists in monitoring sales performance through the analysis of sales  reports and comparison shopping.   

    Manage conflict and successfully resolve uncomfortable situations with clients, customers, peers, and direct reports.   

    Work under pressure and deal with high stress situations while exercising sound judgment and decision making. 

    Assists in adjusting business strategies.   Maintains adherence to all company policies and procedures, as well as state health/sanitation standards. 

    Manages all office tasks, including management of funds and media, receiving, inventory, purchasing, team member  scheduling and payroll. 

    Performs any other duties as assigned by supervisor.  

    Qualifications

    High School Diploma or equivalent 

    Minimum of two (2) years of experience in the food & beverage industry, in a management/supervisory capacity 

    Full Service and/or Quick Service restaurant experience preferred 

    Associates Degree or equivalent coursework preferred 

    Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook), and Point‐of‐Sale (POS) systems 

    Proven track record of resolving uncomfortable situations with clients, customers, peers and direct reports. 

    Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high  stress situations while exercising sound judgment and decision making  Exceptional interpersonal skills and be able to interface effectively with all levels of management in the field and at  the SSP corporate offices   

    Excellent written and verbal communication, including delivering presentations at public meetings. 

    Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities 

     

    SFO Badged Employees are eligible for a BART discount and childcare tuition assistance with Palcare.

     

    BART Discount Card. Save more money on BART!                           Palcare

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