SFO

  • Operations Assistant

    Requisition ID
    2018-1686
    Employer
    Gate Gourmet
    # of Openings
    1
    Hire Type
    Permanent
    Hours Per Week
    Full-Time
    Shift
    Various
    Days
    Weekdays, Weekends
    Career Type
    Food Service
    Benefits
    Insurance - Medical, Insurance - Dental, Insurance - Vision, Retirement - 401K
    Union Membership Required
    No
    Starting
    USD $19.00/Hourly
  • Company Description

    Discover the Difference You Can Make at Gate Gourmet!
    Gate Gourmet, a gategroup company, is the world’s largest independent provider of catering and provisioning services for the airline industry. For the past 70 years, we have served over 250 carriers in more than 30 countries. Gate Gourmet combines culinary expertise with the highest standards of food safety and production to deliver delicious, healthy, and affordable meals to over 270 million travelers around the globe.

    Overview

    GateGourmet-logo

     

    The position is responsible for dispatch, data entry, reporting processes, and is also be responsible for payroll relief management clerical support and interfacing with customers.

     

    Join the Gate Gourmet hiring event on Wednesday, December 26!
    Time: 1 p.m. to 4 p.m.
    Location (directions below): SFO Business and Career Center

    Responsibilities

    Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs; implements strategies to support and improve quality.

    Helps drive unit-wide quality strategy programs and processes.

    Partners with operations and training functions to identify training needs and provide input on training approaches and content.

    Partners with operations to identify and use the 8D process to resolve flight attendant comments.

    Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner.

    Receives and responds to customers inquiries relating to flight attendant comments.

    Works directly with the customers during IFBL disputes and visits to the unit.

    Communicates flight attendant comment reporting verbally and visually to the operational staff and management.

    Data entry of flight attendant comments.

    Other duties as assigned by management.

    Qualifications

    High School diploma or equivalent

    Associate's degree preferred

    1 years customer service experience in a manufacturing environment

    1 year data entry experience

    Strong Microsoft Office experience, especially Word, Excel, and PowerPoint

    Working knowledge of operations

    Presentation skills

    Must have excellent written and verbal communication skills

     

    Directions:


    BART
    Exit the BART station into the International Terminal. 
    Walk to the information booth. Turn left to the 1st hallway marked "Business and Career Center."

     

    Driving
    Park in the International Parking Garage G.
    Take the elevator to the 7th floor, take AirTrain (Red Line) to the International Terminal G side, one stop over.
    Exit the train, take the escalator down, go the Information Booth and ask for directions to the Business and Career Center.

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