The position is responsible for dispatch, data entry, reporting processes, and is also be responsible for payroll relief management clerical support and interfacing with customers.
Join the Gate Gourmet hiring event on Wednesday, December 26!
Time: 1 p.m. to 4 p.m.
Location (directions below): SFO Business and Career Center
Partners with various levels of management to understand business objectives and identify corresponding IFBL & FAC's needs; implements strategies to support and improve quality.
Helps drive unit-wide quality strategy programs and processes.
Partners with operations and training functions to identify training needs and provide input on training approaches and content.
Partners with operations to identify and use the 8D process to resolve flight attendant comments.
Ensures that daily, weekly, and monthly reports are completed accurately and in a timely manner.
Receives and responds to customers inquiries relating to flight attendant comments.
Works directly with the customers during IFBL disputes and visits to the unit.
Communicates flight attendant comment reporting verbally and visually to the operational staff and management.
Data entry of flight attendant comments.
Other duties as assigned by management.
High School diploma or equivalent
Associate's degree preferred
1 years customer service experience in a manufacturing environment
1 year data entry experience
Strong Microsoft Office experience, especially Word, Excel, and PowerPoint
Working knowledge of operations
Must have excellent written and verbal communication skills
Exit the BART station into the International Terminal.
Walk to the information booth. Turn left to the 1st hallway marked "Business and Career Center."
Park in the International Parking Garage G.
Take the elevator to the 7th floor, take AirTrain (Red Line) to the International Terminal G side, one stop over.
Exit the train, take the escalator down, go the Information Booth and ask for directions to the Business and Career Center.