This company is hiring for this position at an upcoming hiring event at the Business and Career Center! In-person interviews! See our Upcoming Hiring Events posting for details!

We recruit the best talent and invest in their ongoing development, through training and mentoring. We provide opportunities to work across our national network. dnata catering U.S. is looking for a Flight Administrator to join our Brisbane team supporting the SFO.

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ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:  

• An effective communicator, capable of determining how best to reach different audiences and executing communications based on that understanding. 
• Flexible in your approach and demeanor to align with the shifting demands of evolving circumstances. 
• Capable of building strong customer relationships and delivering customer-centric solutions. 
• A good decision-maker, with proven success at making timely decisions that keep the organization moving forward. 

• Willing to act and eager to embrace new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. 

You Will: 

• Provide excellent customer service daily. 
• Comply with all HACCP/GMP and dnata catering sanitation and proper food handling policies and procedures. 
• Check all meals to ensure accuracy of menu specifications and meal counts. 

• Constantly on the move in an out of the office and on an aircraft. 
• You must be able to lift up to 30 lbs., and stand for long periods of time, constantly bends, and squats. 
• Be exposed to frequent low temperatures 35/40 degree while checking flight and may be exposed to extreme weather conditions when catering the flight outdoors. 
• Comply with Ramp Safety policies and procedures, safety vests must be worn while out on the field. 
• Other duties as assigned. 

External Relationships 

• Coordinating with airline clients and ensuring efficient delivery logistics. 

Communication and Process 

• Excellent communication skills, including conflict management and resolution, with a track record in customer service. 

NONESSENTIAL FUNCTIONS: 

• Other duties as assigned. 

EDUCATION: High school diploma with six plus years of progressive customer service experience  

QUALIFICATIONS: 

• Proficient in Microsoft Office applications, including Excel. 
• Proficiency in Microsoft Office. 
• Must have driver’s license. 

• The ability to meet requirements necessary to obtain a Port Authority, Port ID (per TSA regulations and more specifically, 49 CFR §1542.209) 
• Must have excellent attention to detail. 
• Must be able to multi-task. 
• Must be able to read and write in English. 
• Schedule flexibility is a must. 

• Ability to lift and push heavy objects, racks, etc. 
• Ability to work in a fast-paced environment. 
• Work safely to prevent accidents to self and coworkers. 

What We Offer

• Salary Range: $25.50 hourly
•Comprehensive Benefits Package: Full-time employees are eligible for 401(k) and healthcare benefits including FREE Medical, Dental & Vision
• Complimentary Daily Meals: Enjoy breakfast, lunch, and dinner during your shift

Why Join dnata Catering?

• Purpose-Driven Work: Be part of a mission to deliver on the promises our customers make, guided by our values of safety, respect, teamwork, and innovation.
• Career Growth & Recognition: Accelerate your career with structured development programs, mentorship, and our Najm recognition platform that celebrates performance and service excellence.
• Inclusive Culture: Thrive in a collaborative, people-first environment where your voice matters, your contributions are valued, and your future is supported.