SFO

Airline Customer Service Representative

Requisition ID
2026-3060
Employer
Hallmark Aviation Services
# of Openings
30
Hire Type
Permanent
Hours Per Week
Full Time & Part Time
Shift
Various
Days
Weekdays, Weekends
Career Type
Customer Service
Benefits
Insurance - Medical, Insurance - Dental, Insurance - Vision, Retirement - 401K, Job Perks - Paid Parking
Minimum Related Experience
None
Education
[Null]
Badging Fees
Paid by Employer
Starting
USD $22.35/Hourly
Up to
USD $24.70/Hourly

Overview

This company is hiring for this position at an upcoming hiring event at the Business and Career Center! In-person interviews! See our Upcoming Hiring Events posting for details!

 

SUMMARY

Hallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today!

 

 

Click Here to Apply!!

Responsibilities

 

ProfileLogo 

 

 

"ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE" 

 

Are you passionate about learning?

Paid training with our highly knowledgeable and top-performing training department.

 

 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)

 

  • Perform a variety of duties at an airport, including: assist customers with fare quotes; boarding gate functions,
  • Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas, including bag-room, ramp, and other terminals
  • Maintain appropriate and professional interaction with airline passengers, Client(s), and Crew
  • Translate, transcribe when possible
  • Take care when handling company assets and be aware of the costs associated with damage
  • Complete accurate cash handling transactions, manifests, and labelling
  • Operate machinery in accordance with operational policies and standards
  • Operate computers, printers, & other equipment to enter, access, or manage data and information confidentially
  • Reading, Interpretation & Comprehension of reference materials, Instructions, policies & procedures

 

PHYSICAL DEMANDS

The physical demands described here are representative of those required of an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Varied shifts within a 24-hour clock

* Some overtime

* Occasional lifting of 70-100 lbs

* Long periods of standing and walking long distances

* Pulling, pushing, and moving large, bulky items, including carts

* Continuous standing, bending, kneeling, squatting, stooping, grasping, and picking up items

 

ENVIRONMENTAL CONDITIONS

Involves continuous people interaction and exposure to aircraft sounds

 

 

 

Qualifications

BASIC REQUIREMENTS

  • At least 18yrs old, with a High School Diploma or G.E.D.
  • Valid US work Authorization
  • Able to speak, read and write in English
  • Flexible schedule to work weekends, holidays & overtime
  • Basic Math Skills: Adding, Subtracting, Division, and Multiplying
  • Computer Literate 
  • Common sense and organized
  • Mental capacity to make quick and rational decisions
    Effective communication skills and good listening skills
    Able to multi-task and carry out duties in a fast-paced environment
    Able to reading & comprehend reference materials, instructions, policies & procedures

**DRUG SCREENING REQUIRED AT TIME OF HIRE**

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